From time to time we send you a payslip showing the amount of your pension and any deductions (such as tax). We usually only do this if the amount of your pension payment changes by more than £1.00.

We have updated the system we use to make pension payments, and this means that in future any payslip we send you will look different from before. We sent a payslip to everyone who receives a pension in December, in the old format, to make them aware of the change.

Click here to see an example of what the payslip will look like. Everyone will get a payslip in the new format in April 2024. After that, for most people we will only send a payslip after each annual pension increase is paid – usually in May.

Nothing else is changing – we’ll continue to pay you on the last working day of each month (if you are paid monthly) or the last working day of March, June and December (if you are paid quarterly).

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If you don’t know which section you’re in, contact the Helpline (contact details are at the bottom of the page); or If you recieve an Annual Benefit Illustration the section is noted on the front page.