Coronavirus Update No.2
We gave an update at the start of April on how we are ensuring that the RMPP continues to operate during the current virus outbreak. At the moment, our staff in the Pensions Service Centre are continuing to work from home; and we still do not anticipate any disruption to services and payment of pensions will continue as normal. The Pensions Helpline is continuing to take calls and from Monday 1 June will increase its opening hours to 9.00am -5.00pm from the slightly reduced hours that have been operating so far during the current situation. Please be patient and we will answer all calls as soon as possible. If you have a non-urgent question then you can email the team at firstname.lastname@example.org as our phone lines may be busy.
We have added a short update about how we are managing the current situation to ensure pensions carry on being paid and those approaching retirement get their benefits on time. Also, details of our Helpline hours and how to contact us by email. Read the update here.
THE NEW SCOTTISH WIDOWS [FORMERLY ZURICH] AVC PLATFORM
We have added a link to the Scottish Widows website; here, in the text in the Library (and also in the Topping up your pension benefits page, in the Planning your future section). AVC funds built up on the old platform have now been transferred to the new platform.
Richard Law-Deeks appointed CEO at RMPP
Richard Law-Deeks has been appointed as Chief Executive Officer of the Royal Mail Pension Plan (RMPP); he takes up the role with immediate effect.
With more than a decade of experience working in the pensions market, in both the public and private sector, Richard has led the RMPP as interim CEO since February 2018. Prior to this, Richard was Head of Finance.
Before joining the RMPP in 2015, Richard worked at Marsh & McLennan Companies, specialising in corporate finance and investments. He also worked in public sector accounting roles within several different Local Government Pension Schemes.
Richard will build upon the work of the RMPP's previous leadership, which will include the further development of best-in-practice governance and risk management systems.
Commenting on Richard's appointment, Joanna Matthews Chair, Royal Mail Pensions Trustees Limited, said "Richard understands the demands and challenges that the Plan faces and, during the first half of this year, showed great leadership as we began to implement new changes. He has a clear vision for the Plan that is aligned with the thoughts of both trustees and the sponsor. I look forward to working with him in 2018 and beyond."
On his permanent appointment as CEO, Richard remarked "It is a real privilege to lead the Plan, helping to ensure the financial well-being of our members in retirement. I look forward to delivering best-in-class services and innovation, working closely with Joanna, the trustees, and the sponsor. I am also delighted to be leading such a great team of colleagues, who are some of the most talented in the business."