Helping you understand your benefits

Visit your Section of the Plan for more information about your benefits;

OR

Scroll down to find out more about how the Plan works. The helpdesk contact details can be found here.

I joined
Select date
Before 1 April 1987 (Section A/B)
Between 1 April 1987 and 31 March 2018 (Section C)
On or after 1 April 2018 (Section F)
The Post Office before 1 April 2017
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Special
Delivery

1

Benefit Illustrations and Current Value Letters – arriving soon

18 Aug 2025

We’re pleased to confirm that Benefit Illustrations (for employee members) will start to be posted on 19th September. These documents provide important information about your pension benefits, helping you stay informed and plan for the future. If you are no longer working but haven’t yet taken your benefits, a ‘current value’ letter will be sent – these are being

Read more

Did you know?

9
Trustee
Directors
help run your Plan. Four are
nominated by the employers, four
by the unions and one
is an independent Chair

124,000
Members

are in the RMPP from
active to retired

£12bn
+ assets

in the Plan at 31 March 2020
How your Royal Mail pension works
3 min 53 sec

More information

About the RMPP
Find out more about how your Plan is run
More details
News
The latest news about the Plan
More details
Useful contacts
More details

Who looks after my pension?

The Plan is divided into different sections depending on when you started working with us. 

Benefits earned before 1 April 2012 are in the RMSPS and paid by Capita.
Visit the RMSPS website below.

RMSPS website

Get in touch

1

For further help and information,
​contact the Pensions Service Centre:

  • Group 14 pensions.helpline@royalmail.com
  • Stroke 1 0345 603 0043
    Mon to Fri, 9.00am to 5.00pm
  • Fill 1 Pensions Service Centre,
    PO Box 5863, SHEFFIELD, S98 6AB
  • If you have a question about your pension, please tell us your full name and date of birth along with your National Insurance or Pension Plan number.

    For questions about RMSPS benefits visit Capita at: royalmailsps.co.uk

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If you don’t know which section you’re in, contact the Helpline (contact details are at the bottom of the page); or If you recieve an Annual Benefit Illustration the section is noted on the front page.